We accept Paypal OR debit/credit including VISA, MASTERCARD, AVEX, DISCOVER.
I don’t have a PayPal account; how do I pay for my order?
When you are ready to check out, simply click your cart. Next, select what shipping you would like, right next to the “PayPal” option is an option to “proceed to checkout”. This will bring you to another page where you can enter your billing information, as well as choose whether you would like to pay with your credit/debit card or with your PayPal account.
I just placed an order and used a credit card and the confirmation notice said I used PayPal. Why does it say that I used PayPal on my billing statement after I placed my order using a credit card?
PayPal is who we as a company use as a credit card processor and so you may still see PayPal on a statement, but it is not a PayPal account that you used.
I texted FLEA to 866-551-1087, but I never received my coupon code, what happened?
This specific coupon is for new users only; if you unsubscribe, then text FLEA to our number again, you will not receive a new coupon until we send out next month’s code. If you would like to receive our monthly coupon codes, please stay subscribed.
My cat won’t take the capsule, and I’m having trouble administering the capsules to my pet.
We offer our customers an oral syringe upon request when they order. Take a small non-needle syringe, mix the powder with a small amount of liquid, use the syringe to suck up the mix. Next, Insert the tip of the syringe into the side of their cheek & dispense the liquid into their cheek. We also recommend hiding the capsule/tablet in canned cat food, strained meat, baby food, tuna or other canned fish, plain yogurt, pill pockets, cream cheese, or butter.
Do you offer anything for rescues?
Yes! We off 50% off discount every 60 days. This helps us to be able to provide as much is needed to all the rescues and still cover our cost. To receive more information about discounts for rescues with a 501c3, please send us a message through our customer service page.
Product not working!
Please contact us if you have any issues with your order so our friendly customer service can personally help you find a solution to your issue.
As a small business, we rely on our We offer a 100% satisfaction guarantee or money back for 60 days, if you are not satisfied with your order for any reason, please reach out to us via email. Our customer service reps will be happy to help you!
We generally ship all orders same day Monday-Friday if processed before 12 pm CST. All orders placed before noon central standard time will be shipped same day. All priority shipping orders processed before 12 pm will be shipped same day.
*Due to COVID-19 USPS has had recent delays in shipping, so please allow a few extra business days for your order to arrive*
Typical transit time for free USPS first class mail is 3-9 days, typical transit time for USPS PRIORITY mail is 2-6 days.